What is a 'Just Can't Wait' toilet card?

If you, or someone you care for, sometimes struggle with urgent toilet needs, the 'Just Can't Wait' toilet card could make life a lot easier. This simple card helps people with medical conditions - including dementia - access to toilets quickly when they need them.

What is the 'Just Can't Wait' card?

The discreet, credit card-sized pass can be shown in shops, cafés, or public places to request urgent access to their toilets. Many businesses and staff members recognise the card and will do their best to help.

Who can use it?

Anyone with a medical condition that causes urgent toilet needs can use the card. This includes people living with dementia, as well as those with bladder or bowel conditions. If you or a loved one often feel anxious about finding a toilet in time, this card can offer reassurance and confidence when out and about.

Where can you get one?

You can apply for a free card from organisations such as Bladder & Bowel UK and the Bladder & Bowel Community. Some charities and health groups also provide their own versions.

To apply, simply visit the website, fill out an online form with basic details about your condition, and request a card to be sent by post. Some organisations may also offer a printable version for immediate use, and you can also get a digital version to keep on your phone. If you prefer, you can contact them via phone to request a card or find out more details.

Bladder & Bowel UK -  https://www.bbuk.org.uk/just-cant-wait-cards/

Bladder & Bowel Community - https://www.bladderandbowel.org/free-just-cant-wait-card/

Why it’s useful for people with dementia

For people with dementia, finding a toilet in an unfamiliar place can be stressful. The card can make it easier to ask for help without needing to explain too much. It also reassures carers that they can support their loved one without worry.

Other tips for toilet access

• Plan ahead: use apps like Flush or The Great British Public Toilet Map to find nearby toilets.

• Consider a RADAR key: this gives access to locked disabled toilets across the UK.

• Carry a small emergency kit: pack essentials like wipes, spare underwear, and a small plastic bag in case of accidents.

• Plan your route: before heading out, check the map on a toilet finder app or website to identify potential toilet locations along the way.